IT Support

SHOCK I.T. Support Services: So Much More Than Just a(nother) “Help Desk”

September 3rd, 2020

There once was a time where the need for full-time technical support services was mostly limited to larger multinational and multi-location corporations. As these businesses often have hundreds or thousands of employees, millions of dollars invested in technology hardware and software, and a database rich with client & privileged company information, the value of which […]

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Are Internet Disruptions Sabotaging Your Business? These Stats Will Help You Decide

October 19th, 2017

In January 2017, Spiceworks, a leader in IT research, released a study on the different ways businesses are impacted by internet disruptions. A total of 201 respondents from companies of all sizes in a variety of industries took part. Here’s what they found: 79% of organizations indicate that Internet disruptions are either “crippling,” “excruciating” or […]

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6 Advantages of Proactive I.T. Support for Your Business

August 10th, 2017

The incredible capability and high-performance of technology is something that most of us take for granted. However, when your systems stop working properly, your operations can begin to spiral completely out of control. To help businesses anticipate the I.T. challenges that lie ahead, they need to be proactive about the speed and especially the security […]

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