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If you want to maximize your use of Microsoft Teams, Shock I.T. Support can help get your entire company up to speed. From planning the ideal approach to organization to helping your team learn the ins and outs, we’re Microsoft Teams masters.
Microsoft Teams can be a valuable way to keep your company connected, offering video conferencing, audio calls, meeting scheduling, and instant messaging features. For businesses with offices around the country, remote workers, or just a large workforce, Teams is among the best options on the market for ensuring seamless communication. Integration with other Microsoft Office applications makes Teams even better, boasting a full suite of effective and easy-to-use tools.
However, implementation of Teams can be a big undertaking, especially for companies with limited IT resources or remote employees who aren’t on-site for installation. Ensuring all employees have the latest version, are connected to corporate networks, and understand how to use all functions.
When you want to use Teams to improve the course of business, Shock I.T. Support can help you get started on the right foot. From assessing your business needs to full-service training for your employees, we’re committed to the best experience for any organization.
Comprehensive Help for Teams Deployment
We know how critical Microsoft Teams can be for companies in need of connection and communication, so we make it easy to get started. When you partner with us, we can help you with every part of the process, guaranteeing a great experience from start to finish. Instead of simply installing Teams on your machines, we utilize a comprehensive step-by-step process to ensure no stone goes unturned.
Evaluation
Not all companies are set up to excel in Teams from the very beginning. There are other factors that can affect successful use, including the current Microsoft Office tools in use and network bandwidth. When we start the evaluation process for utilizing teams, we will also work with you to verify:
- Your current bandwidth and technical capacity
- Your current Office 365 licensing agreement and whether it is compatible with Teams
- Your existing Office 365 domain
- Your required identity and authentication models
If there are any incompatibilities or issues with your current setup, we will work with you one-on-one to identify fixes to create a smooth, seamless installation process.
Organization
Teams, as the name implies, works on the basis of creating overarching teams as well as channels within each team. How this is structured depends on corporate preferences; for example, a large company may organize each department into a team with channels for each individual function, while a smaller company may have the entire organization as a team with channels serving each department. Before implementation, we will work with you to determine:
- Your goals for utilizing Teams most effectively
- Who should be added to each team or channel, as well as roles and permissions within Teams
- The owners of each team
- The primary purpose of each team and channel
Installation
When you’re ready to get started, we’ll be ready to help. We can manage the entire installation process, getting Teams established on all machines, both in-office and remote desktops and laptops. For organizations that choose to utilize Teams on mobile devices and tablets, we can assist with this too.
To guarantee success, we will start with a core group of key players in order to ensure initial implementation is easy and effective. From there, we will work with you to scale slowly to ensure your vision is brought to life without error until your entire organization is successfully onboarded.
Training
While Teams is a fairly user-friendly program, proper training is key to ensure your whole team is on board and enthusiastic. We can operate both virtual and in-person training sessions to help you and your company make the most of everything Teams has to offer. This includes:
- How to start direct message chats with other users
- How to initial video conferences
- How to make voice calls
- How to schedule events
- How to operate webinars
- How to use the applications included in Teams
- Best practices for maximizing efficiency
We can also educate the leaders of teams and channels on leadership techniques in Teams, like how to engage participants, moderate conversations, and stay organized. Proper use starts from the top, so the better educated managers are, the better prepared they will be to succeed. Our team can also provide a foundation for navigating updates and upgrades to Teams when Microsoft rolls out new software versions.
For companies with internal or external audit requirements, we can help you use the Office 365 Security and Compliance Center to create and configure reports, use the eDiscovery feature, and maintain proper documentation.
When you’re ready to deploy Teams in your organization, we’re ready for you. Contact Shock I.T. Support today to learn more about getting started with Microsoft Teams for your Philadelphia or New Jersey company.