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Voice Over Internet Protocol (VoIP) Services

Ready to cut costs and get your company’s phones set up in the cloud? 

In the digital era, companies without Voice Over Internet Protocol (VoIP) systems in place are failing to keep up with their competition and the technologies designed to make workplace communication more efficient and cost-effective.

Have you ever made a phone call via Skype, WhatsApp, Google Hangouts, Facebook Messenger applications? If so, you’re already familiar with VoIP! In order to utilize Voice Over IP, all you need to have is a reliable internet connection, and you can get business phone service via the internet rather than from your local telephone service provider.

VoIP Features 

  • Cloud-based phone system
  • All the traditional features of a standard phone system such as:
    • Caller-ID
    • Voicemail
    • Call Tracking
    • Call Transfer
  • Call & video conferencing
  • Call recording & call log tracking
  • Integrate business contacts
  • Call forwarding & holding
  • CRM integrations

The Benefits of VoIP

With Voice Over IP, you can cut the costs of your phone bill while improving the quality of your business communications. With VoIP, you’ll never have to worry about missing another call since your smartphone or tablet will seamlessly serve as your office phone. This means better, faster, and more efficient customer service for your clients. Additionally, this easy to install and self-manage VoIP software is designed to scale with the size and needs of your organization. Whether your team relies on SMS/MMS messaging, online chats, or video conferencing, VoIP is an all-inclusive service with trusted end-to-end encryption to keep your data and conversations secure.

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Web and Video Conferencing

Whether utilized for internal meetings, virtual consultations with your clients, or webinars, VoIP with Shock I.T. gives your team the ability to impress your audience with high-quality video presentations and screen sharing. 

Communication Across All Devices with Cloud-based VoIP 

With VoIP from Shock I.T. Support, your company’s employees will have communicative access from Mac, Windows, iOS, Android over the internet from any desktop, laptop, tablet, or mobile device.

  • Cut your phone bill & the costs of communicating
  • Never missing another  call means better customer service 
  • Allows for Status, Chat, & CRM integrations 
  • The application is easy to install & self-manage
  • Take advantage of cloud-based video conferencing
  • Stay in contact with SMS/MMS Messaging
  • Built to scale with your company – no user limit restrictions
  • Secure, reliable connection – end-to-end encryption

Use Your Office Phone Extension Anywhere with VoIP

Whether your team is at the office, working remote, or on the go, VoIP from Shock I.T. Support allows your employees to make and receive calls anywhere right from their smartphones at no additional cost. 

Contact Shock I.T. Support for Voice Over IP   

To find out more information about VoIP, contact us for all of your network cabling, network infrastructure, or managed I.T. needs. Our Voice Over IP team of experts is readily available to schedule a free assessment and answer any questions you may have. 

Voice Over Internet Protocol Frequently Asked Questions

  1. What is VoIP?
    • Voice Over Internet Protocol (VoIP) uses an internet connection to complete calls and various forms of communication rather than traditional, land-line connections to make and receive calls.
  2. How does VoIP work?
    • Rather than placing a call that connects to the other party by traveling across copper telephone lines, VoIP phone systems convert your voice messages into digital signals which are sent and received via cloud-based web applications.
  3. How do I get Voice Over IP?
    • As one of the industry’s most trusted providers of I.T. support, data protection, and office cabling, Shock I.T. Support is offering free consultations for business owners interested in setting up VoIP for their companies.